All of our team are professionally qualified as insurance brokers. We work with you in your business to negotiate your insurance program protecting the exposures most important to you by transferring risks to the insurers. We provide tailored advice, which includes carefully choosing the insurer most suited to your insurance program from our panel of International and local Australian underwriting panel. Each member of our team receives ongoing education annually to maintain quality advice for you, the client. We search for new insurance markets on a weekly basis fine tuning our underwriting panel to benefit the client.
We work for you, not the Insurer’s! We explain your policy coverage in plain English, including the; terms, conditions, and most importantly the exclusions. We analyse your exposures and facilitate a solution in consultation with your requirements.
We represent and support you at that time when you need us most! Our claims management solutions incorporate support from beginning to end. We assist in lodgment of claims and negotiate with the insurers to achieve the best outcomes. We work with the loss adjusters and our associations with highly specialized claims consultants add an extra dimension to successful outcomes when needed.
We are part of the largest insurance broker network in Australia and New Zealand, the Steadfast Group. Comprised of over 300 brokerages spread across more than 700 offices, the Steadfast Group generated over $6.1 billion in sales in FY15. This scale gives Steadfast flexibility and influence when negotiating with major insurers on behalf of Steadfast brokers and results in us being able to provide our customers with access to multiple insurance companies, a broad range of products, competitive pricing and valuable advice.
As a client of a Steadfast network insurance broker, you get the best of both worlds – local and personalised service, with the insurance expertise and support of a large organisation. Strength when you need it.
We are also members of the National Insurance Brokers Association of Australia (NIBA) and theAustralian Insurance Institute (AII) adhering to the codes of conduct and allowing us to source more benefits for you, the client.
We provide expert advice to Sole Traders, SME Business and Corporations. We can arrange client program in all areas of exposure such as Property, Construction risks, Manufacturing risks, Liability,Professional Indemnity, , Employment Practices Liability, Workers Compensation (in some states), and more.
We are part of the Financial Ombudsman Service which is an independent organization providing a free customer service to our clients for any disputes they may have in relation to certain General Insurance Products.