While it’s always better to prevent a break-in from occurring, experiencing one can be difficult, harrowing and complex to deal with. Use these helpful tips to make it as easy a process as possible.

When you discover the break-in

  • If you’re the first person on the scene and there are signs of a break-in, don’t enter the premises – the intruder may still be inside. Instead, dial 000 and report the break-in to police. If you’re not the owner of the business, contact them or the manager and report the incident
  • If you’ve entered the building before realising a break-in may have occurred, leave immediately if damage to the building, equipment or infrastructure makes the area unsafe
  • Take care not to disturb the scene and try to preserve the evidence until the police arrive. It’s also really important to make a note of what you may have touched
  • Talk to the police about when you can reopen the business for usual trading
  • Make sure you provide support for any staff, contractors or visitors who may be impacted or distressed by the incident.

You need complete documentation

  • Take photos of the scene and any damage before you start cleaning up
  • Make note of what items, if any, have been stolen and make sure you have the details of any stolen equipment, such as serial numbers, photos, receipts etc
  • Contact your broker or insurance provider so you can begin the claims process.

Review and upgrade

  • Once the dust settles, make sure you undertake an in-depth review of your security measures. Find out how the intruder broke in and take steps to address any weaknesses
  • While you’re at it, review how your business responded to the break-in. Did you or your employees know what to do?
  • Review your policies and procedures and make adjustments where necessary and include them in your staff training
  • Check that your equipment is properly documented and up-to-date and review your insurance policy to make sure you’re adequately covered.

Article brought to you by Steadfast. Learn more here.

Important disclaimer – Steadfast Group Limited ABN 98 073 659 677, its subsidiaries and its associates.

The views expressed are those of the author only and do not necessarily reflect those of Steadfast.

This magazine provides information rather than financial product or other advice. The content of this magazine, including any information contained on it, has been prepared without taking into account your objectives, financial situation or needs. You should consider the appropriateness of the information, taking these matters into account, before you act on any information. In particular, you should review the product disclosure statement for any product that the information relates to it before acquiring the product.  

Information is current as at the date articles are written as specified within them but is subject to change. Steadfast, its subsidiaries and its associates make no representation as to the accuracy or completeness of the information. Various third parties, including Know Risk, have contributed to the production of this content. All information is subject to copyright and may not be reproduced without the prior written consent of Steadfast Group Limited.